Certificate of completion

JEFERSON ROBERTO FIORAVANTE

Nonviolent Communication Part 2: Maintaining Empathy

completed the online course with an estimated workload of 4 hours.

Finished at November 04, 2020

Guilherme Silveira

Coordinator

Paulo Silveira

Chief Vision Officer

https://cursos.alura.com.br/certificate/14ebc2de-52d4-4221-b4cb-56af70052e29

Course lessons

Nonviolent Communication Part 2: Maintaining Empathy

  • The heart of non-violent communication
  • Requests versus demands
  • Empathy
  • Feelings and needs
  • Don't do anything that isn't for pleasure
Certificate authenticity QR code
Formal Certificate