Certificate of completion

MAYCON HENRIQUE GONCALVES SEPULVIDA

Assertive communication: reducing conflicts and frustrations

completed the online course with an estimated workload of 6 hours.

Finished at August 24, 2022

Guilherme Silveira

Coordinator

Paulo Silveira

Chief Vision Officer

https://cursos.alura.com.br/certificate/f115c7ae-f5a6-4e43-940c-d288561c427c

Course lessons

Assertive communication: reducing conflicts and frustrations

  • Communication and its Different Forms
  • Evolution of Forms of Communication
  • Emotion and Communication
  • How to be Assertive
  • Exercising Assertiveness
Certificate authenticity QR code
Formal Certificate