Certificate of completion

Letícia Belo dos Santos

Assertive communication: reducing conflicts and frustrations

completed the online course with an estimated workload of 6 hours.

Finished at November 27, 2021

Course lessons

Assertive communication: reducing conflicts and frustrations

  • Communication and its Different Forms
  • Evolution of Forms of Communication
  • Emotion and Communication
  • How to be Assertive
  • Exercising Assertiveness
Certificate authenticity QR code