Certificate of completion

RAFAELA APARECIDA DA CRUZ FOGAÇA

Change management: a behavioral view

completed the online course with an estimated workload of 8 hours.

Finished at June 15, 2022

Guilherme Silveira

Coordinator

Paulo Silveira

Chief Vision Officer

https://cursos.alura.com.br/certificate/7b9fe3d3-b0e5-4cf5-bd0b-c4de0342b1ce

Course lessons

Change management: a behavioral view

  • Resistance to change
  • How to deal
  • Identification of feelings
  • Communication
  • Internal and external work
Certificate authenticity QR code
Formal Certificate