Certificate of completion

MILCA ERICA XAVIER DE SOUSA

Nonviolent Communication Part 2: Maintaining Empathy

completed the online course with an estimated workload of 4 hours.

Finished at January 26, 2026

Guilherme Silveira

Coordinator

Paulo Silveira

Chief Vision Officer

https://cursos.alura.com.br/certificate/1e63f4e4-75b1-4715-ab21-3893f6f26f23

Course lessons

Nonviolent Communication Part 2: Maintaining Empathy

  • The heart of non-violent communication
  • Requests versus demands
  • Empathy
  • Feelings and needs
  • Don't do anything that isn't for pleasure
Certificate authenticity QR code
Formal Certificate