Certificate of completion

Elbert Nilton Batista Ribeiro

Aligning IT to the business: strategies and service design

completed the online course with an estimated workload of 10 hours.

Finished at March 25, 2020

Guilherme Silveira

Coordinator

Paulo Silveira

Chief Vision Officer

https://cursos.alura.com.br/certificate/21669d12-6ac3-4c95-8f1d-09a254e904f4

Course lessons

Aligning IT to the business: strategies and service design

  • Risk management
  • Service Automation
  • Drawing coordination, service catalog
  • Management processes
Certificate authenticity QR code
Formal Certificate