Certificate of completion
Alice Vasconcelos Balado
Diagnosis in process management: understanding the needs
completed the online course with an estimated workload of 8 hours.
Finished at December 11, 2022
Guilherme Silveira
Coordinator
Paulo Silveira
Chief Vision Officer
Course lessons
Diagnosis in process management: understanding the needs
- Initial understanding of the process
- Building the process
- Analyzing the process value stream
- Techniques and tools to find the root cause
- Prioritization of needs
