<!DOCTYPE html>
<html lang="en-us">
<head>
<meta charset="UTF-8">
<meta http-equiv="viewport" content="width-device-width, initia-scale=1.0">
<title> Portfolio Amanda Kehl </title>
<img src="images/logoBlack.png" alt="Logo Amanda Kehl">
</head>
<body>
<h1> Amanda Kehl </h1>
<h2>About Me</h2>
<p>Technical Support Engineer with two years of experience working with SaaS at a multinational company dealing with a diverse team from all over the world. <br>
At my current role I excel at managing customers' expectations (internal and external) with regards to project objectives, deliverables, timeframes, etc. by understanding the key business drivers and their prioritization.<br> I also use technical skills to support customer’s testing efforts and troubleshooting connectivity, data transformation and posting issues and perform root cause analysis and provide solutions. <br> On a daily basis I use applications like Service Now, Jira, Confluence and help to create KBAs and documentation. <br> With passion for customer service, my background as an English Teacher and Flight Attendant I have developed strong communication skills, the ability to work under pressure and the ability to adapt to all situations in fast paced environments.</p>
<ul>
<li>Professional background</li>
<li>Education</li>
<li>Skills</li>
<li>Relevant Courses</li>
<li>Contact Me</li>
</ul>
</body>
</html>
