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<h1><strong>Amanda Kehl</strong></h1> <p>Technical Support Engineer with two years of experience working with SaaS at a multinational company dealing with a diverse team from all over the world. <br>
At my current role I excel at managing customers' expectations (internal and external) with regards to project objectives, deliverables, timeframes, etc. by understanding the key business drivers and their prioritization.<br> I also use technical skills to support customer’s testing efforts and troubleshooting connectivity, data transformation and posting issues and perform root cause analysis and provide solutions. <br> On a daily basis I use applications like Service Now, Jira, Confluence and help to create KBAs and documentation. <br> With passion for customer service, my background as an English Teacher and Flight Attendant I have developed strong communication skills, the ability to work under pressure and the ability to adapt to all situations in fast paced environments.</p>
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<a href="https://www.linkedin.com/in/amandacplk/">Linkedin</a>
<a href="mailto:amandalauxenkehl@gmail.com">Email</a>
<a href="https://github.com/amandacp-kehl">Github</a>
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