Certificate of completion
ROBERTO FLAVIO REZENDE
Information Technology Infrastructure Library Certification - Fundamentals v3
Completed 4 training courses with an estimated workload of 40 hours
Finished at October 31, 2019
Trails lessons
Information Technology Infrastructure Library Certification - Fundamentals v3
- Service management: IT infrastructure roles and processes
- Aligning IT to the business: strategies and service design
- Service management: knowing the service operation
- Quality management: the service operation
