Certificate of completion
Carlos Roberto de Castro Júnior
Information Technology Infrastructure Library Certification - Fundamentals v3
Completed 4 training courses with an estimated workload of 50 hours
Finished at January 22, 2020
Trails lessons
Information Technology Infrastructure Library Certification - Fundamentals v3
- Service management: IT infrastructure roles and processes
- Aligning IT to the business: strategies and service design
- Service management: knowing the service operation
- Quality management: the service operation
