Certificate

of completion

Rebeca Vitoretti Parmigiani

completed the online course with an estimated workload of 10 hours.

Finished at March 15, 2023

Course

Conflict management: fundamental techniques

Guilherme Silveira

Coordinator

Paulo Silveira

CEO

https://cursos.alura.com.br/certificate/ecfd8bb5-6def-46ba-8ee4-58b7afb11eb1

CLASSES

Skills for dealing with conflicts
Opportunities in conflicts
Nonviolent communication
Acting in adverse situations
Problem Solving Model
Final project

63 out of 65 activities were done.