Certificate of completion

Michele Sates

Customer Success Strategies: Customer Focus

completed the online course with an estimated workload of 6 hours.

Finished at July 02, 2020

Guilherme Silveira

Coordinator

Paulo Silveira

Chief Vision Officer

https://cursos.alura.com.br/certificate/7b09bb33-1454-4a26-b351-fd5c6c3bb2ca

Course lessons

Customer Success Strategies: Customer Focus

  • Customer success culture
  • The Pillars of CS
  • Customer at the center of the process
  • Designing the strategies
  • Metrics
Certificate authenticity QR code
Formal Certificate