Certificate of completion

VINICIUS ANDRE FERREIRA COUTINHO

Aligning IT to the business: strategies and service design

completed the online course with an estimated workload of 10 hours.

Finished at July 28, 2017

Guilherme Silveira

Coordinator

Paulo Silveira

Chief Vision Officer

https://cursos.alura.com.br/certificate/e4bb275f-fda2-4b11-824d-09564e27ea30

Course lessons

Aligning IT to the business: strategies and service design

  • Risk management
  • Service Automation
  • Drawing coordination, service catalog
  • Management processes
Certificate authenticity QR code
Formal Certificate