Certificate of completion
Micael Rondina
Service management: IT infrastructure roles and processes
completed the online course with an estimated workload of 10 hours.
Finished at June 16, 2021
Guilherme Silveira
Coordinator
Paulo Silveira
Chief Vision Officer
Course lessons
Service management: IT infrastructure roles and processes
- About the course and certification
- Adoption and evolution
- IT Service Management
- The lifecycle of IT services
