Certificate of completion

Henrique De Menezes Guimarães

Customer journey: apply engagement strategies in everyday life

completed the online course with an estimated workload of 8 hours.

Finished at February 20, 2024

Guilherme Silveira

Coordinator

Paulo Silveira

Chief Vision Officer

https://cursos.alura.com.br/certificate/b9e7c670-6bae-4816-8f1f-d3d063852834

Course lessons

Customer journey: apply engagement strategies in everyday life

  • The Customer Success Manager
  • Customer Success Mindset
  • Customer engagement
  • Stages of the customer journey
  • CS Culture
Certificate authenticity QR code
Formal Certificate