Certificate of completion

Carolina Barbosa Zanetta

Customer Success Strategies: Customer Focus

completed the online course with an estimated workload of 6 hours.

Finished at October 31, 2022

Guilherme Silveira

Coordinator

Paulo Silveira

Chief Vision Officer

https://cursos.alura.com.br/certificate/b5ae301f-6d46-4a27-a762-a989eb1a4b08

Course lessons

Customer Success Strategies: Customer Focus

  • Customer success culture
  • The Pillars of CS
  • Customer at the center of the process
  • Designing the strategies
  • Metrics
Certificate authenticity QR code
Formal Certificate