Certificate of completion

ALEXSANDRA SCHMIDT

Customer journey: apply engagement strategies in everyday life

completed the online course with an estimated workload of 8 hours.

Finished at November 27, 2023

Guilherme Silveira

Coordinator

Paulo Silveira

Chief Vision Officer

https://cursos.alura.com.br/certificate/b024beb3-03b9-4c9f-ae90-fdcbe2f819db

Course lessons

Customer journey: apply engagement strategies in everyday life

  • The Customer Success Manager
  • Customer Success Mindset
  • Customer engagement
  • Stages of the customer journey
  • CS Culture
Certificate authenticity QR code
Formal Certificate