Certificate of completion

Tayza Luzia Rosas Pacheco

Customer Success Strategies: Customer Focus

completed the online course with an estimated workload of 6 hours.

Finished at June 12, 2020

Guilherme Silveira

Coordinator

Paulo Silveira

Chief Vision Officer

https://cursos.alura.com.br/certificate/a935d852-f8fd-4b66-b6ab-4194e9f3405a

Course lessons

Customer Success Strategies: Customer Focus

  • Customer success culture
  • The Pillars of CS
  • Customer at the center of the process
  • Designing the strategies
  • Metrics
Certificate authenticity QR code
Formal Certificate