Certificate of completion

AMANDA SILVA CARNIATO

Assertive communication: reducing conflicts and frustrations

completed the online course with an estimated workload of 6 hours.

Finished at September 01, 2023

Guilherme Silveira

Coordinator

Paulo Silveira

Chief Vision Officer

https://cursos.alura.com.br/certificate/a8e4d957-3c87-4bbc-99d2-0c7ae967eab2

Course lessons

Assertive communication: reducing conflicts and frustrations

  • Communication and its Different Forms
  • Evolution of Forms of Communication
  • Emotion and Communication
  • How to be Assertive
  • Exercising Assertiveness
Certificate authenticity QR code
Formal Certificate