Certificate of completion
João Carlos José de Almeida Júnior
Customer Success Strategies: Customer Focus
completed the online course with an estimated workload of 6 hours.
Finished at February 04, 2021
Guilherme Silveira
Coordinator
Paulo Silveira
Chief Vision Officer
Course lessons
Customer Success Strategies: Customer Focus
- Customer success culture
- The Pillars of CS
- Customer at the center of the process
- Designing the strategies
- Metrics
