Certificate of completion
Murilo Klock Ferreira
Services value chain: knowing the 4 dimensions
completed the online course with an estimated workload of 6 hours.
Finished at September 20, 2021
Course lessons
Services value chain: knowing the 4 dimensions
- Service Value Chain
- The Four Dimensions of Service Management #1
- The Four Dimensions of Service Management #2
- Overview of the next course and simulation
