Certificate of completion

Ana Isabela Manito Ramos

Diagnosis in process management: understanding the needs

completed the online course with an estimated workload of 8 hours.

Finished at September 20, 2022

Course lessons

Diagnosis in process management: understanding the needs

  • Initial understanding of the process
  • Building the process
  • Analyzing the process value stream
  • Techniques and tools to find the root cause
  • Prioritization of needs
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