Certificate of completion

LEONARDO FEIJO RAMOS

Customer Success Strategies: Customer Focus

completed the online course with an estimated workload of 6 hours.

Finished at May 27, 2024

Guilherme Silveira

Coordinator

Paulo Silveira

Chief Vision Officer

https://cursos.alura.com.br/certificate/5b49dc1e-d2b1-40f6-8ef5-495285cb97a0

Course lessons

Customer Success Strategies: Customer Focus

  • Customer success culture
  • The Pillars of CS
  • Customer at the center of the process
  • Designing the strategies
  • Metrics
Certificate authenticity QR code
Formal Certificate