Certificate of completion

LEONARDO COSTA GUBERT

Assertive communication: reducing conflicts and frustrations

completed the online course with an estimated workload of 6 hours.

Finished at January 13, 2025

Guilherme Silveira

Coordinator

Paulo Silveira

Chief Vision Officer

https://cursos.alura.com.br/certificate/573e09b6-bdf8-40cd-87a5-bf2e807660f3

Course lessons

Assertive communication: reducing conflicts and frustrations

  • Communication and its Different Forms
  • Evolution of Forms of Communication
  • Emotion and Communication
  • How to be Assertive
  • Exercising Assertiveness
Certificate authenticity QR code
Formal Certificate