Certificate of completion

Ítalo Cotrim da Silva

General Practices: Discovering Service Management Practices

completed the online course with an estimated workload of 14 hours.

Finished at March 30, 2025

Course lessons

General Practices: Discovering Service Management Practices

  • Management Practices – Definition
  • General management practices
  • #1 Service Management Practices
  • Service Management Practices #2
  • Technical management practices
  • Review, conclusion and simulation
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