Certificate of completion

mayara serra campos

Customer Success Strategies: Customer Focus

completed the online course with an estimated workload of 6 hours.

Finished at September 02, 2021

Guilherme Silveira

Coordinator

Paulo Silveira

Chief Vision Officer

https://cursos.alura.com.br/certificate/4851abf7-37be-4f6f-a0a4-345e8c8b234d

Course lessons

Customer Success Strategies: Customer Focus

  • Customer success culture
  • The Pillars of CS
  • Customer at the center of the process
  • Designing the strategies
  • Metrics
Certificate authenticity QR code
Formal Certificate