Certificate of completion

ANA FLAVIA VIEIRA KUNZENDORFF

Process Management: mapping and automation with Lean and RPA

completed the online course with an estimated workload of 8 hours.

Finished at October 26, 2026

Course lessons

Process Management: mapping and automation with Lean and RPA

  • Fundamentals of process management
  • Process diagnosis and mapping
  • Implementation of improvements and methodologies
  • Indicators, automation, and data analysis
  • Leadership, communication, and strategic application
Certificate authenticity QR code