Certificate of completion

Marcio Henrique de Oliveira Franco

Nonviolent Communication Part 2: Maintaining Empathy

completed the online course with an estimated workload of 4 hours.

Finished at June 29, 2024

Guilherme Silveira

Coordinator

Paulo Silveira

Chief Vision Officer

https://cursos.alura.com.br/certificate/2705c042-e5b6-4c60-970a-0c95d85b1873

Course lessons

Nonviolent Communication Part 2: Maintaining Empathy

  • The heart of non-violent communication
  • Requests versus demands
  • Empathy
  • Feelings and needs
  • Don't do anything that isn't for pleasure
Certificate authenticity QR code
Formal Certificate