Certificate of completion
Renata Lozano da Silva
Diagnosis in process management: understanding the needs
completed the online course with an estimated workload of 8 hours.
Finished at July 03, 2021
Course lessons
Diagnosis in process management: understanding the needs
- Initial understanding of the process
- Building the process
- Analyzing the process value stream
- Techniques and tools to find the root cause
- Prioritization of needs
